Privacy Policy

Effective Date: 08/07/2025
Last Updated: 07/01/2026

Persis Insurance and Financial Services Corporation, also referred to in this Privacy Policy as “Persis,” “we,” “our,” or “us,” respects your privacy and is committed to protecting the personal information we collect, use, maintain, and disclose in connection with our insurance and financial services activities.

This Privacy Policy explains how we collect, use, share, retain, and protect information when you visit our website, contact us by telephone, submit information through online forms, request an insurance quote, apply for or purchase insurance products, communicate with our representatives, or otherwise interact with us.

This Privacy Policy applies to information collected through our website, telephone calls, email communications, text messages, online forms, in-person meetings, third-party platforms, insurance applications, quote requests, policy service requests, claims-related communications, and other business interactions with Persis.

This Privacy Policy does not replace or modify any privacy notice, policy, or disclosure provided by an insurance carrier, managing general agent, wholesaler, premium finance company, payment processor, or other third party. Those entities may have their own privacy practices and policies.

1. Overview

Persis Insurance and Financial Services Corporation is an insurance and financial services organization that assists individuals, families, and businesses with obtaining, servicing, and managing insurance and related products. In doing so, we may collect personal, financial, business, and insurance-related information necessary to evaluate coverage needs, obtain quotes, submit applications, issue or service policies, communicate with clients and prospects, process payments, assist with claims, and comply with legal and regulatory obligations.

We may collect information directly from you, from your authorized representatives, from insurance carriers, wholesalers, managing general agents, rating platforms, lead providers, business partners, public sources, consumer reporting agencies where permitted, and other third parties involved in the insurance process.

By using our website, submitting information to us, calling our office, requesting a quote, applying for insurance, purchasing a policy, or otherwise communicating with Persis, you acknowledge that you have read and understand this Privacy Policy.

2. The Information We Collect

We collect information that is reasonably necessary for our insurance, financial services, administrative, marketing, compliance, and business operations. The types of information we collect may vary depending on your relationship with us and the products or services requested.

A. Personal Identification Information

We may collect personal identification information, including but not limited to:

Name,
Mailing address,
Property address,
Email address,
Telephone number,
Date of birth,
Driver’s license number,
State identification information,
Social Security number, where required or permitted,
Employer or business affiliation,
Job title or occupation,
Marital status or household information, where relevant to insurance underwriting,
Authorized representative or contact information.

B. Insurance and Underwriting Information

To provide insurance quotes, applications, policy services, renewals, endorsements, and related support, we may collect insurance-related information, including but not limited to:

Current and prior insurance coverage,
Policy numbers,
Insurance history,
Claims history,
Loss history,
Driving history,
Vehicle information,
Property information,
Business operations and exposures,
Payroll, revenue, employee count, or classification information,
Professional licenses or contractor license information,
Prior carrier information,
Coverage preferences, limits, deductibles, and endorsements,
Risk characteristics required for underwriting.

C. Financial and Payment Information

When necessary to process transactions, issue policies, arrange premium financing, or support billing, we may collect financial information, including but not limited to:

Bank account information,
Credit card or debit card information,
Payment history,
Billing address,
Premium finance information,
Tax identification number or employer identification number,
Business financial information relevant to insurance underwriting.

We may use third-party payment processors or carrier payment systems. Persis does not necessarily store full payment card information when payments are processed directly through a third-party platform, carrier portal, or payment processor.

D. Commercial and Business Information

For commercial insurance clients and prospects, we may collect business-related information, including but not limited to:

Legal business name,
DBA or fictitious business name,
Entity type,
Business address,
Business ownership information,
Business contact information,
Business activities and operations,
Contracts, leases, certificates, or insurance requirements,
Payroll, gross receipts, revenue, subcontractor information, or other underwriting data,
Loss runs and claims documentation,
Licenses, permits, and regulatory information.

E. Communications Information

When you contact us, we may collect and maintain records of communications, including:

Emails,
Telephone call information,
Voicemail messages,
Text messages,
Online form submissions,
Chat or website inquiry submissions,
Documents uploaded or sent to us,
Notes of conversations with you,
Customer service and policy service records.

F. Telephone Call Information and Recordings

When you call Persis or when we call you, we may collect information related to the call, including caller identification information, telephone number, date and time of call, call duration, call routing information, voicemail messages, and the substance of the communication.

For quality assurance, training, documentation, compliance, client service, dispute resolution, and security purposes, calls may be monitored or recorded where permitted by applicable law. If call recording is used, we will endeavor to provide appropriate notice as required by law.

G. Website and Online Activity Information

When you visit our website, we may automatically collect certain technical and usage information, including:

IP address,
Browser type,
Device type,
Operating system,
Pages viewed,
Referring website,
Date and time of visit,
General location information derived from IP address,
Website interaction data,
Form submission activity,
Cookies or similar tracking technologies.

This information may be used to operate, maintain, improve, secure, and analyze our website and online services.

H. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to improve website functionality, understand visitor usage, remember preferences, measure marketing effectiveness, and enhance user experience.

You may be able to manage cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

I. Information from Third Parties

We may receive information about you from third parties, including but not limited to:

Insurance carriers,
Wholesalers,
Managing general agents,
Rating platforms,
Insurance marketplaces,
Lead providers,
Referral sources,
Consumer reporting agencies, where permitted,
Motor vehicle record providers,
Claims databases,
Public records,
Government agencies,
Employers, landlords, lenders, certificate holders, lienholders, mortgagees, or additional insureds,
Authorized family members, business partners, employees, agents, or representatives.

3. How We Use Your Information

We use the information we collect for legitimate business, insurance, service, administrative, legal, and compliance purposes, including but not limited to the following:

A. To Provide Applications, Quotes, and Insurance Services

We may use your information to:

Evaluate your insurance needs,
Obtain quotes from insurance carriers, wholesalers, managing general agents, or rating platforms,
Prepare, submit, and process insurance applications,
Assist with underwriting questions,
Issue, bind, renew, endorse, cancel, reinstate, or service insurance policies,
Provide certificates of insurance, evidence of insurance, binders, ID cards, declarations pages, and related documents,
Communicate with carriers and third parties regarding coverage,
Assist with policy changes and account servicing.

B. To Communicate with You

We may use your information to communicate with you regarding:

Quote requests,
Insurance applications,
Policy status,
Renewal reminders,
Billing and payment matters,
Claims assistance,
Coverage questions,
Required documentation,
Service requests,
Changes to our services, policies, or terms,
Important notices and disclosures.

Communications may occur by telephone, email, mail, text message, website forms, electronic signature platforms, or other communication methods, subject to applicable law and your communication preferences.

C. To Process Payments and Billing

We may use your information to process or facilitate:

Premium payments,
Agency fees, where applicable and permitted,
Broker fees, where applicable and permitted,
Premium financing,
Refunds,
Payment reminders,
Billing support,
Accounting and recordkeeping.

D. To Support Claims and Policy Service

We may use your information to help you communicate with insurance carriers, claims representatives, adjusters, repair facilities, third-party administrators, or other parties involved in a claim or policy service matter.

Persis does not control claim decisions made by insurance carriers, adjusters, or other third parties.

E. To Improve Our Business and Services

We may use information to:

Improve customer service,
Maintain accurate records,
Train employees and representatives,
Evaluate agency performance,
Improve website functionality,
Conduct analytics,
Develop new service processes,
Maintain internal business operations,
Prevent fraud, errors, and misuse.

F. For Marketing and Relationship Management

Where permitted by law, we may use your information to:

Inform you about insurance products or services that may be relevant to you,
Send newsletters, updates, or educational materials,
Follow up on quote requests,
Conduct client satisfaction outreach,
Maintain business relationships,
Provide renewal, cross-sell, or coverage review communications.

You may opt out of certain marketing communications as described in the “Your Privacy Choices and Controls” section below. Please note that even if you opt out of marketing communications, we may still send non-marketing communications related to policies, transactions, billing, claims, legal notices, or service matters.

G. For Legal, Regulatory, and Compliance Purposes

We may use your information to:

Comply with insurance laws and regulations,
Maintain required records,
Respond to subpoenas, court orders, regulatory inquiries, or lawful requests,
Comply with producer licensing, anti-fraud, and financial obligations,
Enforce agreements and legal rights,
Protect against unauthorized activity, fraud, or security incidents,
Resolve disputes,
Cooperate with insurance carriers, regulators, auditors, attorneys, accountants, or other professional advisors.

4. How We Share Your Information

We do not sell your personal information in the ordinary sense of exchanging it for money. However, we may disclose or share information as necessary to provide insurance services, conduct our business, comply with law, and support client relationships./p>

We may share your information with the following categories of recipients:

A. Insurance Carriers, Wholesalers, and Managing General Agents

We may share your information with insurance carriers, wholesalers, managing general agents, underwriting partners, rating platforms, and related insurance market participants to obtain quotes, submit applications, bind coverage, service policies, process renewals, request endorsements, assist with claims, and perform related insurance services.

B. Service Providers and Vendors

We may share information with service providers and vendors that support our business operations, including:

Agency management systems,
Comparative rating platforms,
Customer relationship management systems,
Email and communication providers,
Cloud storage providers,
IT support providers,
Cybersecurity providers,
Payment processors,
Electronic signature providers,
Document management providers,
Accounting, payroll, and administrative service providers,
Website hosting and analytics providers.

These providers are expected to use information only as necessary to provide services to us and to maintain appropriate safeguards.

C. Payment Processors and Financial Institutions

We may share payment and billing information with payment processors, banks, premium finance companies, insurance carriers, and financial institutions as necessary to process premiums, fees, refunds, financing arrangements, and related transactions.

D. Claims and Policy-Related Parties

When necessary for policy service or claims support, we may share information with claims representatives, adjusters, repair vendors, attorneys, certificate holders, mortgagees, lienholders, lessors, additional insureds, landlords, lenders, employers, government agencies, or other parties with a legitimate interest in the insurance transaction.

E. Authorized Representatives

We may share information with individuals or entities you authorize, including family members, employees, business partners, accountants, attorneys, lenders, landlords, mortgage companies, certificate holders, or other representatives.

F. Professional Advisors

We may share information with attorneys, accountants, auditors, consultants, compliance advisors, and other professional advisors who assist us with business, legal, regulatory, accounting, or compliance matters.

G. Legal and Regulatory Authorities

We may disclose information when required or permitted by law, including to insurance regulators, law enforcement, courts, government agencies, or other parties in response to subpoenas, court orders, regulatory inquiries, audits, investigations, or legal proceedings.

H. Business Transfers

If Persis is involved in a merger, acquisition, sale, reorganization, transfer of assets, change of ownership, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

I. Protection of Rights and Security

We may disclose information when we believe it is necessary to protect our rights, property, clients, employees, website, systems, business operations, or the rights and safety of others.

5. Your Privacy Choices and Controls

You may have certain choices and rights regarding your personal information, depending on applicable law, your state of residence, the type of information involved, and the nature of your relationship with Persis.

A. Accessing or Updating Your Information

You may contact us to request that we update or correct certain personal information in our records. We may need to verify your identity before making changes. Certain information may also need to be updated directly with the applicable insurance carrier or third-party provider.

B. Communication Preferences

You may request that we update your communication preferences by contacting us. You may opt out of certain marketing emails by using the unsubscribe link in the email, if available, or by contacting us directly.

Please note that we may continue to send transactional, policy-related, billing, claims, legal, or service communications even if you opt out of marketing communications.

C. Telephone and Text Communications

By providing your telephone number, you authorize us to contact you regarding quote requests, applications, policies, renewals, claims, billing, service matters, and other insurance-related purposes, subject to applicable law.

If you receive text messages from us, you may opt out of non-essential text communications by following the instructions provided in the message or by contacting us. Message and data rates may apply.

D. Cookies and Online Tracking

You may adjust your browser settings to refuse or delete cookies. Some browsers may offer “Do Not Track” or similar signals. Our website may not respond to all such signals unless required by applicable law or supported by our website technology.

If we use analytics or advertising technologies, you may have additional choices through browser tools, device settings, or third-party opt-out mechanisms.

E. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, depending on whether those laws apply to Persis and the specific information involved. These rights may include the right to request access to certain personal information, request correction, request deletion, request information about disclosures, opt out of certain sharing or sale of personal information, and limit certain uses of sensitive personal information where applicable.

Some insurance-related information may be subject to federal or state financial privacy or insurance privacy laws and may be exempt from certain California consumer privacy law provisions.

To submit a privacy request, please contact us using the contact information listed below. We may need to verify your identity before processing your request. We will not unlawfully discriminate against you for exercising applicable privacy rights.

F. Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof of authorization and may also require you to verify your identity directly with us.

G. Limits on Requests

We may deny or limit a privacy request where permitted or required by law, including when information must be retained for insurance, legal, regulatory, fraud prevention, accounting, transaction, dispute resolution, or security purposes.

6. Data Retention and Security

A. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide insurance and related services, maintain business records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business operations.

Retention periods may vary depending on the type of information, the nature of the insurance product or service, carrier requirements, legal obligations, regulatory requirements, and business needs.

When information is no longer needed, we may securely delete, destroy, de-identify, or archive it in accordance with applicable law and our record retention practices.

B. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. These safeguards may include access controls, password protections, secure storage, employee training, vendor controls, system monitoring, encryption where appropriate, and other security measures.

However, no method of transmission, storage, or electronic communication is completely secure. We cannot guarantee absolute security of information transmitted to or maintained by us.

C. Your Role in Protecting Information

You are responsible for taking reasonable steps to protect your information, including using secure communication methods, protecting your passwords, avoiding transmission of sensitive information over unsecured channels, and promptly notifying us if you believe your information has been compromised.

D. Third-Party Websites and Links

Our website may contain links to websites operated by third parties, including insurance carriers, payment processors, rating platforms, government agencies, or business partners. We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are intended for adults and businesses seeking insurance or financial services. We do not knowingly collect personal information directly from children under the age of 13 through our website. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

Information about minors may be collected when necessary for insurance purposes, such as household drivers, dependents, insured persons, beneficiaries, or other individuals relevant to an insurance application or policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technology, or services. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy, wish to update your information, or would like to submit a privacy request, please contact us:

Persis Insurance and Financial Services Corporation
Mailing Address: P.O. Box 8159, Calabasas, CA 91372
Phone: (818) 412-4800
Email: Legal@PersisIFS.com
Website: https://persisifs.com/